Not happy with what you have bought? No worries. Returns and Refunds are a breeze 😉
We will refund ALL items returned unworn, undamaged and in the original packaging within 30 days of receipt. We will refund at the original price less the delivery charge. We will credit your original method of payment when you post your item back to us.
Simply email hello@kathrynkingdesigns and we will send you a short form that will make it easy for you to send your goods back. As soon as we receive your goods we will refund your payment.
Want to exchange an item? That’s easy too.
Once we have received your goods we will swap it for the item you want. Simply send us an email to hello@kathrynkingdesigns and we will sort out the rest.
Not that we plan to make a habit of sending out the wrong goods, but hey, mistakes do happen. We’re only human. Again, we will make the mistake right – just shoot us an email and we will send you the right item free of charge. Obviously.
All our items are handmade. Therefore each item is unique and small details may differ from the pictures on our website. We keep tweaks to a minimum, but please be aware that colours can appear altered on screen and our leather has patina which gives it character! So, small differences may appear.
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